Mobile Settings

If is denied access to your location, check if you have the correct settings enabled on your phone or tablet.

iOS (iPhone)

Go to Settings > Privacy > Location Services. Turn on «Location Services» if that option is turned off, and make sure the browser you’re using (e.g., Safari) has the option «While Using the App» enabled in the app list.


Go to Settings > Location. Turn on «Access to my location» if that option is turned off. Proceed to the «Location» menu option and ensure that the browser you’re using (e.g., Chrome) has the option «Allow only while using the app» or «Allow all the time» enabled in the list of apps.

Back to Homepage